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Terms of Use and Privacy Policy
Last updated and effective date: 14 October 2024
Acceptance of Terms of Use
The Service is offered subject to acceptance without modification of all of these Terms of Use and all other operating rules, policies, and procedures that may be published from time to time in connection with the Services by HotelItinerary, LLC & CadencesAI, LLC. In addition, some services offered through the Service may be subject to additional terms and conditions; your use of such services is subject to those additional terms and conditions, which are incorporated into these Terms of Use by this reference.
HotelItinerary, LLC may, in its sole discretion, refuse to offer the Service to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law, and the right to access the Service is revoked in such jurisdictions.
Rules and Conduct
By using the HotelItinerary, LLC app, you agree that the Service is intended solely for the purpose of creating personalized itineraries for yourself or other individuals for whom you have obtained explicit consent. You acknowledge and agree that when creating itineraries for other individuals, you must have their express permission.
As a condition of use, you promise not to use the Service for any purpose that is prohibited by the Terms of Use. You shall not (and shall not permit any third party to) take any action that would violate any applicable law, infringe upon any intellectual property or other rights of any other person or entity, or is otherwise harmful or abusive.
You agree that any data you provide, including search history, will be stored according to our Privacy Policy and used solely to enhance your experience with HotelItinerary, LLC.
DMCA and Takedowns Policy
If you believe your copyright is being infringed by the Service, please contact us at support@hotelitinerary.com, and we will investigate and take appropriate actions in accordance with the Digital Millennium Copyright Act (DMCA) or other applicable laws.
Modification of Terms of Use
At its sole discretion, HotelItinerary, LLC may modify or replace any of the Terms of Use, or change, suspend, or discontinue the Service at any time by posting a notice on the website or by sending you an email. It is your responsibility to check the Terms of Use periodically for changes. Your continued use of the Service following the posting of any changes constitutes acceptance of those changes.
Trademarks and Patents
All HotelItinerary, LLC logos, marks, and designations are trademarks or registered trademarks of HotelItinerary, LLC. All other trademarks mentioned on this website are the property of their respective owners.
Licensing Terms
Subject to your compliance with this Agreement, you are granted a non-exclusive, limited license to access and use the Service for personal or commercial use. You own all itinerary data you create with the Services, and HotelItinerary, LLC assigns to you all rights, title, and interest in such data for your use.
By using the Service, you grant HotelItinerary, LLC a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable license to use, process, and adapt your search history and itinerary data to improve and promote the Service.
Fees and Payments
You agree that HotelItinerary, LLC provides you immediate access to digital content as soon as you complete your purchase, without waiting the 14-day withdrawal period. Therefore, you expressly waive your right to withdraw from this purchase.
HotelItinerary, LLC offers both free and paid Services. You can learn more about our paid subscription offering here. You can sign up for a monthly subscription, payable in U.S. dollars, that will automatically renew on a monthly basis. You can stop using the Service and cancel your subscription at any time through the website or by emailing us at legal@hotelitinerary.com. If you cancel your subscription, you will not receive a refund or credit for any amounts that have already been billed or paid. Hotel Itinerary reserves the right to change its prices at any time. If you are on a subscription plan, changes to pricing will not apply until your next renewal.
Unless otherwise stated, your subscription fees (“Fees”) do not include federal, state, local, and foreign taxes, duties, and other similar assessments (“Taxes”). You are responsible for all Taxes associated with your purchase, and we may invoice you for such Taxes. You agree to timely pay such Taxes and provide us with documentation showing the payment or additional evidence that we may reasonably require. If any amount of your Fees are past due, we may suspend your access to the Services after we provide you written notice of late payment.
You may not create more than one account to benefit from the Free tier of our Services. If we believe you are not using the Free tier in good faith, we may charge you standard fees or stop providing access to the Services.
Termination
HotelItinerary, LLC may terminate your access to all or part of the Service at any time if you fail to comply with these Terms of Use. Upon termination, all rights and licenses granted to you will immediately terminate.
Indemnification
You agree to indemnify and hold HotelItinerary, LLC harmless from all liabilities, losses, claims, and expenses that arise from your use of the Service or your violation of these Terms of Use.
Limitation of Liability
User Responsibility for Trip Research: While HotelItinerary, LLC provides suggested itineraries based on the information you enter, these suggestions are for informational purposes only. It is your responsibility to conduct additional research and verify details such as transportation, accommodations, and local laws before your trip.
HotelItinerary, LLC assumes no liability for any accidents, injuries, losses, or damages incurred while following itineraries generated by the Service. Users agree to use the itineraries at their own risk and to verify any and all information independently.
Privacy Policy
Information We Collect
HotelItinerary, LLC collects personal information such as your name, email address, and any search history data you provide when using our Services. This information is used to personalize your experience and improve the Service.
We may also collect non-personal data such as:
- Device information (e.g., type, browser, operating system).
- Geolocation data based on your IP address.
- Usage data (e.g., pages viewed, time spent on the site, interactions with the website).
Google Analytics
We use Google Analytics to collect data about how users interact with our site. This includes data such as:
- Device and browser type.
- Pages visited and time spent on those pages.
- Referring websites.
- Geolocation data based on your IP address.
Google Analytics helps us improve user experience and optimize our site. Data collected by Google Analytics is anonymized and used only for internal research purposes. You can opt out of Google Analytics tracking via their opt-out tools.
Information Sharing
We do not share your personal information with third parties without your consent, except as required by law or in cases of business purposes, such as payment processing or analytics. Google Analytics helps us understand user behavior but does not give Google access to your personal information.
Information Protection
We implement security measures to safeguard your data. In the event of a security breach, we will notify you so that you can take appropriate protective steps. We retain personal data only as long as necessary to provide our Services and comply with legal obligations.
User Rights
You have the right to access, modify, or delete your personal information. You may also request to export your data or withdraw consent for its processing.
To exercise these rights, please contact us at support@hotelitinerary.com.
Changes to this Policy
HotelItinerary, LLC reserves the right to modify this Privacy Policy at any time. Any changes will be posted on our website, and your continued use of the Service constitutes acceptance of the updated policy.